Turn Customer Signals Into Intelligence.
Understand what customers are saying, why it matters, and what to do next.
Customer Signals
What customers say
Intelligence
What it means
Root Cause
Why it happens
Action
What to do next
Bring every customer signal together.
Surveys are one valuable source of customer insight. KuberaFlow connects them with reviews, conversations, social signals and operational data — bringing every customer signal into one unified view.
Direct Feedback
Customer-initiated input
Conversations
Real-time customer dialogue
Social & Reviews
Public customer voice
Data Sources
Your existing systems
Top themes
Key insight
Billing wait times increased 34% — concentrated in Mumbai.
Multiple sources. One unified view.
Know what happened. Understand why.
KuberaFlow analyzes customer signals to reveal the patterns, drivers and root causes behind what customers experience.
CSAT ↓ 8%
142 new negative reviews mention billing wait times this month.
Billing handoff delays
A new billing system migration created a manual handoff gap between Sales and Finance.
Fix billing workflow
Billing handoff is the #1 driver this quarter. Fixing it could recover CSAT by +4%.
Ask the Right Questions. Get the Answers That Matter.
KuberaFlow Copilot helps teams explore customer intelligence, uncover drivers and understand what is changing — without digging through dashboards.
KUBERAFLOW COPILOTWhy is customer satisfaction dropping?
Key Insight
Billing wait times increased 34% this month, concentrated in the Mumbai location after the new system migration.
Root Cause
Billing handoff delays between Sales and Finance teams.
Recommended Action
Streamline the billing handoff workflow.
Expected Impact
CSAT +4%
Customer Comment
"The billing process took too long."
Sentiment
Intent
Theme Detection
Journey Stage
Root Cause
Business Impact
Recommendation
Assigned Owner
Resolution
Outcome Measurement
KuberaAI CoreSee How Customer Signals Become Intelligence
Every customer signal moves through KuberaFlow's intelligence engine — revealing sentiment, intent, themes, root causes, business impact and recommended actions.
Customer Comment
"The billing process took too long."
Reading response…
The customer comment is entering the Kubera AI Core. Intelligence processing will begin shortly.
Intelligence Pipeline
Idle
From Understanding to Action.
KuberaFlow helps teams move from understanding a problem to actually resolving it — with clear owners, priorities, and measurable outcomes.
Insight
Billing wait times are increasing.
142 comments this month — concentrated in Mumbai.
Recommendation
Improve the billing resolution workflow.
Streamline handoff between Sales and Finance.
Customers are reporting delivery delays.
Review delivery handoff process — Operations Team
From Customer Signals to Business Outcomes
Built around real customer problems. Every story follows the same path — understand, diagnose, act, measure.
Customer satisfaction was declining after a billing system migration.
Billing handoff delays identified as the primary driver — concentrated in one location.
The team prioritised the issue, assigned an owner, and streamlined the billing workflow.
CSAT recovered +4% within 30 days. Resolution time dropped 42%.
"KuberaFlow turned our survey data into resolved issues. For the first time, we can prove CX work moved the business."
Priya Sharma
VP Customer Experience · Nova Health
"We stopped exporting spreadsheets. The AI tells us why customers are unhappy and who should fix it — every single week."
Arjun Mehta
Head of Customer Success · Lumen Retail
"Our churn dropped 12% in a quarter. KuberaFlow connected feedback to actions to measurable outcomes."
Sara Khan
CX Leader · Apex Insurance
Meet Your AI CX Consultant
Understand your business before you collect another signal.
Enter your website and KuberaFlow builds an initial picture of your business, customer journey, feedback opportunities and CX priorities — so you know where to start.
Example: https://company.com · Watch the demo below.
Kubera AI is analysing your business...
Reading your business like an executive CX consultant.
Generated CX Strategy
Your CX strategy appears here…
Your CX strategy starts here. No Guesswork.
Simple pricing that scales with you.
Start with the essentials and scale as your customer intelligence needs grow.
Starter
For small teams
- 10 Active Surveys
- 5,000 Responses/month
- 500 AI Credits/month
- All Feedback Sources
- 5 Team Members
- Email Support
Growth
For growing teams
- Unlimited Surveys
- 25,000 Responses/month
- 2,500 AI Credits/month
- All Feedback Sources
- 15 Team Members
- Priority Support
Business
For larger teams
- Unlimited Surveys
- 100,000 Responses/month
- 10,000 AI Credits/month
- All Feedback Sources + API
- 50 Team Members
- Premium Support
About AI Credits
Plans include monthly AI Credits for customer intelligence processing — analyzing customer signals, generating insights, and running AI-powered workflows. Credits reset each billing cycle. Need more scale? Talk to us.
All plans include all customer signal sources, intelligence analysis, and the Action Center. Annual billing saves 20%. Need more scale? Contact us.
Your customers are already giving you the answers.
KuberaFlow helps you turn customer signals into intelligence — and intelligence into measurable action.